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Courtney Mercer

Senior

$144/hr

she/her

Hairstylist

Courtney was born and raised in the Piedmont/Triad area and has lived here all her life except for a brief year spent in Chapel Hill, when she attended the Aveda Institute. While she’s worked behind the chair since 2014, Courtney has dreamed of being a hairstylist ever since she can remember—and we’re betting Barbie was her first client! 

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As soon as you meet Courtney, you can tell she's passionate about her craft. She enjoys hearing about your hair challenges and goals and always takes the time to meet you where you are. It's important to her that she understands your needs and appreciates the invitation to use her expertise to help you get the style you want. Courtney also designs your custom look with your desired level of maintenance in mind so that your hair looks amazing between visits.

 

Courtney’s favorite hair service is what she dubs as “lived-in” color designed to complement the structure of a perfectly crafted haircut. Whether it’s platinum blonde, sun-kissed brunettes, redheads, or anything in between, she specializes in creating a canvas on the hair that’s soft and reflective, which brings out dimension and showcases the movement and texture in the hair.

 

When it comes to products, Courtney’s all about Oribe’s Goldlust Dry Heat Protectant. While most people automatically use a heat protectant right before blowing their hair dry, they often forget heat protection when they style their hair between shampoos. This product does an incredible job of filling this gap by protecting your hair from heat when it's already dry.

 

Her favorite personal hairstyle is her current haircut, which is a clean-lined, blunt bob that she can wear smooth and sleek or naturally curly. What she likes best about it is the variety of looks she can have with it. In this case, the haircut is the style, rather than the cut needing to be styled all the time.

 

One of the biggest hair emergencies Courtney's come to the rescue on is when one of her guests came in with solid, almost black hair, that was very over-processed after many all-over applications of nonprofessional color. They had a thorough and thoughtful consultation, and together, created a plan that they both felt was comfortable and realistic. They decided to stretch out her “correction” over several appointments to ensure they maintained the integrity of the hair, and also, to have a little fun on the journey. Courtney took her from a very dark, non-dimensional color and cut, to Auburn, then to pink, and eventually to a warm blonde with a layered cut designed to compliment all the dimension and movement they had achieved. They've since enjoyed a seven-year (and counting) hair relationship together!
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If she had the opportunity to makeover a celebrity, Courtney would choose Dolly Parton. Mainly because she’d just love to meet her and it would be amazing to pamper such a queen. 

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When she’s not doing hair, Courtney loves snuggling up with a good book, cooking something delicious, and traveling, especially when a hike’s involved!

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Courtney's Top At-Home Hair Tips:

  • Always use a heat protectant when styling your hair

  • Use microfiber towels after shampooing

  • Sleep on silk pillowcases for oil and frizz control

Qualifications & Certifications

Courtney has 10 years of professional experience and is passionate about learning new techniques and leveling up her skills. In 2023, she studied at Kao Academy, where she learned new advanced hair coloring techniques for formulation, color placement, pigment distribution, and pH balancing. These techniques have since allowed her to provide her clients with even better and more customized results.

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She's also trained with:

  • Vidal Sasson Academy in London

  • Oribe

  • Aveda

  • Matrix

Testimonials

"Courtney is just a gem. She always listens to my ideas and then makes suggestions on how to achieve that look, while taking into consideration my hair type and desire to not spend a lot of time on styling. She is such a joy to talk to, but also likes to provide a space to relax and enjoy. She’s just wonderful."

"Courtney is not only a phenomenal hair dresser, she’s an artist! You can truly tell she loves what she does and I couldn’t be happier with my hair! Also, the space is beautiful and I can’t wait to come back!"

"Courtney always goes above and beyond! She asks for feedback, thoughtfully listening to your wants, and explains her process along the way. She is so easy to be with and fun to talk to during the entire appointment. I couldn’t be more happy with my experience at Alkali and recommend Courtney wholeheartedly!"

Fun Facts About Courtney

Zodiac

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Gemini

Enneagram 

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Type 2

Harry Potter House

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Ravenclaw

Favorite Holiday

Thanksgiving

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Dog or Cat person?

Cat

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Favorite Music

Anything

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Favorite Food

Anything she hasn't tried before

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Hobbies

Reading, cooking, traveling, and hiking

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Pick 1 Superpower

Teleportation

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